Cloud Support Engineer I (GA-ID)
Atlanta, GA, United States
USD 100K-215K (estimate) Mid-level Full Time
Tasks
- Coordinate change management
- Coordinate resolution of on-prem systems
- Document incident fixes
- Leverage knowledge base
- Make system improvement recommendations
- Manage reporting and evidence
- Monitor solution performance
- Participate in knowledge sharing calls
- Perform patching and updates
- Respond to incident tickets
- Review system logs
- Support cross team collaboration
- Support scheduled shifts
- Troubleshoot system issues
- Update troubleshooting guides
Perks/Benefits
- N/A
Skills/Tech-stack
Change Management | Effective Communication | Incident Management | Knowledge Base | Knowledge base management | Linux | Microsoft Azure | Problem Solving | System Troubleshooting | System logging | Windows
Education
Roles
Cloud Support Engineer | Cloud) | Engineer | Support Engineer
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