Cloud Support Engineer I (WA-ID)
Redmond, WA, United States
USD 98K-198K (estimate) Mid-level Full Time
Tasks
- Coordinate change management
- Coordinate resolution of on-prem systems
- Document incident fixes
- Leverage knowledge base for troubleshooting
- Manage reporting and evidence
- Monitor solution performance
- Participate in “tiger team” calls
- Perform patching and updates
- Respond to incident tickets
- Review system logs
- Support collaboration across teams
- Support scheduled weekend shifts
- Troubleshoot system issues
- Update knowledge base guides
Perks/Benefits
- N/A
Skills/Tech-stack
Azure | Change Management | Customer support | Incident Management | Linux | Log Analysis | System Troubleshooting | System monitoring | Technical documentation | Windows
Education
Roles
Cloud Support Engineer | Cloud) | Engineer | Support Engineer
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