Cloud Support Engineer Nights
USA-VA-Tysons
USD 125K-210K (estimate) Mid-level Full Time Found 10h ago
Tasks
- Collaborate with engineering teams
- Communicate with customers during incidents
- Diagnose support cases
- Identify incident trends and suggest improvements
- Monitor and triage incidents
- Provide incident response and customer support
- Troubleshoot Linux and Kubernetes issues
- Update documentation and runbooks
Perks/Benefits
Skills/Tech-stack
Cloud infrastructure | Customer communication | Incident Management | Incident Response | Kubernetes | Linux | ServiceNow | Troubleshooting
Education
Roles
Cloud Support Engineer | Cloud) | Engineer | Support Engineer
Language: en |
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