Consultant, Customer Success Product Specialist
Tasks
- Conduct data analysis and reporting
- Deliver customer training
- Develop customer education content
- Drive onboarding adoption
- Escalate complex issues to internal teams
- Generate customer presentations and analytics
- Liaise between customers and product teams
- Monitor customer usage and churn risk
- Provide customer support
- Resolve customer issues
Perks/Benefits
Skills/Tech-stack
Analytics | CRM | Customer training | Data Analysis | Data Visualization | Database Management | Excel | Gainsight | Power BI | PowerPoint | Reporting | SQL | SaaS | Salesforce | Stakeholder management | Tableau | Troubleshooting | Webinars | Word | Zendesk
Education
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