Consultant - IT Service desk & Remote Tech Support Job
Tasks
- Configure test and deploy remote workstations
- Create knowledge base articles for common fixes
- Maintain inventory of cloud assets and hardware
- Manage user access passwords and permissions
- Resolve tier 1 and tier 2 tickets remotely
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Active Directory | Antivirus | Bash | Citrix | CrowdStrike | DHCP | DNS | Defender for Endpoint | Device Management | EDR | Entra ID | ITIL | Jamf | MacOS | Microsoft 365 | Microsoft Azure | Microsoft Defender | Microsoft Defender for Endpoint | Microsoft Entra | Microsoft Entra ID | Microsoft Intune | Microsoft Teams | Mobile Device | Mobile Device Management | Powershell | RDP | SCCM | TCP/IP | TeamViewer | VMware Horizon | VPN | Windows 10 | Windows 11 | Zoom
Education
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