Contact Center Administrator
Tasks
- Collaborate with IT and vendors
- Configure call flows and routing
- Document configurations and processes
- Generate reports and dashboards
- Maintain user accounts and security
- Manage contact center systems
- Monitor system performance
- Support technical issues
Perks/Benefits
- Career development
- English language work environment
- Global colleagues
- Supportive environment
- Training opportunities
Skills/Tech-stack
ACD | APIs | BI tools | CRM | Call Routing | Contact Center Systems | Contact center | IT certifications | IVR | Quality monitoring | SQL | Scripting | Telephony technologies | Troubleshooting | Workforce Management
Education
Regions
Countries
States
Related jobs
-
APIs | Analytics | CRM Integrations | Call Routing | Contact Center SystemsCareer development | International team | Supportive environment | Training opportunitiesMid-level Full TimeBogotá, Bogota, Colombia3d ago
-
APIs | AWS | Avaya | BI tools | Border ControllersCareer development | English language environment | Global collaboration | Supportive environment | Training opportunitiesMid-level Full TimeBogotá, Bogota, Colombia5d ago
-
Backup and Recovery | Database security | Oracle Database | PL/SQL | Performance TuningContinuing education | Health coverage | Paid time off | Remote work | StipendSenior-level Full TimeMedellin, Antioquia, Colombia R6d ago
-
Backup and Recovery | Database security | Oracle Database | Performance Tuning | SQLCertifications | Health coverage | Paid time off | Remote work | StipendSenior-level Full TimeBarranquilla, Atlantico, Colombia R6d ago
-
Backup and Recovery | Data Modeling | Database security | Oracle Database | PL/SQLContinuing education | Flexible hours | Health coverage | Paid time off | Remote workSenior-level Full TimeCali, Valle del Cauca, Colombia R6d ago
-
Backup and Recovery | Database security | Oracle Database | Performance Tuning | SQLContinuing education | Health coverage | Paid time off | Remote work | StipendSenior-level Full TimeCartagena, Bolivar, Colombia R6d ago
-
Backup and Recovery | Database security | Oracle Database | Performance Tuning | SQLFlexible hours | Health coverage | Paid time off | Remote work | StipendSenior-level Full TimeColombia R6d ago
-
Backup and Recovery | Database Management | Oracle Database | PL/SQL | Performance TuningContinuing education | Health coverage | Paid time off | Performance bonuses | Remote workSenior-level Full TimePalmira, Valle del Cauca, Colombia R6d ago
-
Backup and Recovery | Data Security | Database performance | Database performance tuning | Oracle DatabaseContinuing education | Flexible hours | Health coverage | Office stipend | Paid time offSenior-level Full TimeBogota, D.C., Capital District, Colombia R6d ago
-
Automation | High Availability | High-availability systems | Linux | MariaDBCareer growth opportunities | Inclusive work environment | On-call support | Participation in open source projects | Remote workSenior-level Full TimeColombia R9d ago
-
Atlassian Ecosystem | Automation | Bitbucket | GitHub | GitLabHealth benefits | Home office reimbursement | Language lessons | Paid vacation | Recognition programsSenior-level Full TimeColombia10d ago
-
Backup and Recovery | Linux | Oracle Database | PL/SQL | SQLBenefits package | Career growth opportunities | Competitive salary | Continuous trainingMid-level Full TimeBogotá, Bogota, Colombia10d ago
-
Access Management | Communication | CyberArk | Data Analysis | Data reportingMid-level Full TimeBOGOTA D.C., CO27d ago