CSOC Nightshift Team Leader
Cape Town, South Africa
ZAR 400K-420K (estimate) Senior-level Full Time
Tasks
- Collaborate with team to meet objectives
- Ensure SLA compliance
- Escalate incidents
- Investigate security incidents
- Maintain client relationships
- Manage incident and request resolution
- Monitor SIEM alerts
- Participate in shift rotations
- Perform end of shift analysis
- Report risks and customer feedback
- Respond to customer queries and complaints
- Summarize investigative findings
- Support firewall antivirus IDS IPS
- Troubleshoot security issues
Perks/Benefits
Skills/Tech-stack
Antivirus | Bash | Best practices | DHCP | DNS | Firewalls | IDS/IPS | Incident Response | Incident investigation | Network Protocols | Perl | Python | SIEM | Scripting | Security best practices | Security incident | Security incident response | TCP/IP | Troubleshooting
Education
N/A
Roles
Analyst | Lead | SOC Analyst | SOC Team Lead | Team Lead
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