Current Opening: Associate SaaS Application Support Engineer REMOTE
Tasks
- Attend client meetings
- Contribute manual and automated testing
- Contribute to helpdesk documentation
- Escalate issues to development and devops
- Investigate technical issues
- Manage service ticket backlog
- Monitor support channels
- Synthesize client requests into reports
- Test new releases
Perks/Benefits
Skills/Tech-stack
Browser Development Tools | Browser development | Cloud Watch | Cloud Watch Logs | Development tools | Programming | SQL
Education
Roles
Associate | Associate Support Engineer | Engineer | Support Engineer
Related jobs
-
Sr. Azure DevOps Engineer USD 88K-147KAnsible | Azure | Azure DevOps | Azure Monitor | Azure ServicesProfessional development opportunities | Remote workSenior-level Full TimeUS Virtual - (Recruiter/TA Use Only), … R23h ago
-
Federal Software Engineer - Remote USD 110K-169KAgile methodology | C# | C++ | Data Modeling | Distributed Systems401k plan | Chiropractic benefits | Company events | Dental insurance | Health insuranceSenior-level Full TimeAtlanta, Georgia, United States; United States; … R1d ago
-
Site Reliability Engineer - Remote USD 108K-184KAirflow | CloudWatch | Docker | Docker Compose | EKSFlexible hours | Health benefits | Professional development opportunities | Remote workMid-level Full TimeNationwide Remote Office (US99), United States R1d ago
-
Sr. Cloud Cybersecurity Engineer USD 120K-355KAWS | Azure | CI/CD | Cloud Security | CloudFormationDental insurance | Equity awards | Medical insurance | Retirement plan | Vision insuranceSenior-level Full TimeRemote, US R2d ago
-
Sr. Engineer - Data Analytics (Hybrid) USD 140K-215KAWS | Azure | Data Modeling | Data Visualization | ETLHealth insurance | Paid time off | Professional development | Remote work options | Vibrant office cultureSenior-level Full TimeUSA NY Remote, United States R2d ago
-
IAM Engineer USD 110K-120KAPIs | Access Certifications | Active Directory | Automation | Azure AD401k | Adoption Assistance | Commuter benefits | Dental benefits | Employee stock purchase planMid-level Full TimeOH Work at Home, United States R2d ago
-
Staff Engineer USD 178K-178KBitbucket | Data Validation | Database Migration | Docker | JenkinsPart-time telecommutingSenior-level Full TimeBoston, MA R3d ago
-
Senior Engineer Cloud Platforms USD 180K-195KAWS | Ansible | Azure | Best practices | CI/CD401k plan | Dental insurance | Disability insurance | Life insurance | Medical insuranceSenior-level Full TimeAustin - TX; Remote - US R3d ago
-
Support Software Engineer II (Remote) USD 98K-208KAgile | Angular | Architecture | Automated testing | AzureFlexible work schedule | Professional development | Remote workMid-level Full TimeOak Brook, IL, United States R4d ago
-
Lead Cybersecurity Engineer 🇺🇸 USD 150K-200KApache Spark | Automation | Automation and response | Cybersecurity | Data AnalysisSenior-level Full TimeRemote (United States) R4d ago
-
Senior Cybersecurity Engineer 🇺🇸 USD 136K-180KApache Spark | Automation | Cloud Security | Cybersecurity | Data StreamingFlexible work arrangements | Professional development opportunitiesSenior-level Full TimeRemote (United States) R4d ago
-
IAM Engineer USD 117K-156KAPIs | AWS IAM | Access Certifications | Active Directory | Azure AD401k | Adoption Assistance | Commuter benefits | Employee stock purchase plan | Medical/Dental/VisionMid-level Full TimeOH Cin-Dixie Terminal No, United States R4d ago
-
Test Engineer - Remote USD 85K-106K.NET | API Testing | Agile methodology | Angular | C#401k matching | Full-flex work week | Health and wellness plans | Paid vacation and holidays | Professional growth opportunitiesSenior-level Full TimeUSA VA Home Office (VAHOME), United … R4d ago
-
Sr. Analyst, Security USD 53K-125KAccess Control | Access control technologies | C++ | Control technologies | Cyber HardeningCareer development | Flexible schedule | Health benefits | Inclusive cultureSenior-level Full TimeVirtual, United States R4d ago
-
Cloud Engineer USD 131K-237KAWS | Active Directory | Ansible | Artifactory | AutomationCareer growth | Education support | Flexible schedules | Paid time off | Parental paid leaveSenior-level Full Time6314 Remote/Teleworker US, United States R4d ago
-
Data Engineer USD 115K-161KCloud Computing | Container Orchestration | Data Ingestion | Data Modeling | Data Pipeline Development401k | AD D coverage | AFLAC insurance | Bonding Leave | Dental coverageMid-level Full TimeReston, VA, United States R7d ago
-
Principal Google SecOps Engineer | Remote, USA USD 124K-166KActive Directory | Apache | Bash | Content development | DLPTraining resources | Volunteer opportunities | Work from home | Work-life balanceSenior-level Full TimeOverland Park, KS, United States R7d ago
-
AWS Cloud Engineer Ops Support (USAF Cloud One) USD 107K-195KAccess Management | Amazon Web Services | Ansible | Artifactory | AzureCareer development opportunities | Flexible schedules | Health benefits | Remote workSenior-level Full Time6314 Remote/Teleworker US, United States R7d ago
-
Principal Sales Engineer – Cyber Risk and GRC USD 96K-227KAI Concepts | B2B SaaS | Cyber Risk | Data Validation | GRC platformsContinuous learning | Mentoring | Supportive environmentSenior-level Full TimeVirtual, United States R8d ago
-
Cloud Engineer USD 131K-237KAWS | Active Directory | Ansible | Artifactory | AzureFlexible schedule | Health insurance | Professional development | Remote workSenior-level Full Time6314 Remote/Teleworker US, United States R8d ago
-
Security Operations Engineer USD 140K-240KDetection logic | Grafana Alerting | Grafana Loki | Grafana Prometheus | Incident Response401k match | Charitable event participation | Employee assistance program | Flexible time off | Health and dental insuranceSenior-level Full TimeRemote, US R9d ago
-
Technical Support Engineer (Hybrid,Costa Rica) USD 70K-100KBash | Docker | Kubernetes | Linux | NetworkingDiscretionary time off | Health benefits | Inclusive workplace | Paid HolidaysMid-level Full TimeDenver, Colorado, United States R9d ago
-
Staff Software Engineer USD 134K-184KAWS | Agile | Automation | Azure | AzureDevOpsCollaborative environment | Health benefits | Professional developmentSenior-level Full TimeU.S. (Remote) R9d ago
-
Software Engineer 2 - Message Security Detection USD 148K-175KDynamoDB | Go | Log Analysis | Metrics Analysis | NoSQLBenefits | Bonus | Restricted stock unitsMid-level Full TimeRemote - USA R10d ago
-
Technical Support Engineer USD 100K-130KAWS | Application debugging | Communication | Curl | Customer supportFlexible work hours | Learning and development programsMid-level Full TimeHybrid in Santa Clara, CA R10d ago