Customer Experience Engineer II
Redmond, WA, US
USD 100K-215K Mid-level Full Time Found 8d ago
Tasks
- Collaborate with engineering teams on feature design and testing
- Contribute to customer-facing documentation
- Diagnose troubleshoot and resolve product issues
- Engage with solution architects and support teams
- Maintain technical expertise in Microsoft Purview
- Manage customer relationships in high-stakes situations
- Mentor team members
- Provide updates and gather information from customers
- Respond to technical escalations
- Share insights for product improvement
Perks/Benefits
Skills/Tech-stack
Collaboration | Communication | Customer Relationship Management | Customer relationship | Customer support | Data Analysis | Data Governance | Data Protection | Information Protection | Microsoft Purview | Problem Solving | Relationship Management | Support engineering | Technical Troubleshooting
Education
AI | Bachelor's degree in Engineering | Computer Science | Data Analytics | Information Technology
Language: en |
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