Customer Success Advisor

AUD 100K-130K (estimate) Mid-level Full Time Found 6d ago

Tasks

• Advocate for customer needs
• Collaborate with partners
• Communicate with customers
• Conduct business reviews
• Drive product adoption
• Ensure renewal and retention
• Identify upsell opportunities
• Maintain customer information
• Manage customer relationships
• Monitor customer health metrics
• Support customer issues

Perks/Benefits

• N/A

Skills/Tech-stack

Churn prevention | Cloud Security | Cross-Functional Collaboration | Cross-functional | Customer Relationship Management | Customer Retention | Customer relationship | Cybersecurity | Empathy | Functional collaboration | Multi-tasking | Organization | Persuasion | Problem Solving | Relationship Management | Renewals | SaaS | Security Automation | Technical Communication | Threat Intelligence | Upselling | Vulnerability Management