Customer Success Architect, Cortex
Tasks
- Act as product SME
- Collaborate with product and engineering teams
- Develop customer guides and articles
- Drive ROI and value for customers
- Optimize customer security infrastructure
- Train customers on products
- Troubleshoot customer issues
- Write scripts to support customers
Perks/Benefits
Skills/Tech-stack
AWS | Attack surface | Attack surface management | Azure | CNAPP | Cloud Computing | EDR | Enterprise Security | GCP | JavaScript | Linux Administration | Python | SIEM | SOAR | Security operations | SoC | Surface management | XDR
Education
N/A
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