Customer Success Engineer (UAE)

Tasks

• Act as customer voice to engineering and product teams
• Configure and implement platform
• Customer training and enablement
• Drive product adoption
• Identify automation opportunities
• Influence product features
• Lead technical design workshops
• Manage support tickets
• Share knowledge and articulate results
• Track customer requests
• Troubleshoot production issues

Perks/Benefits

• Benefits
• Collaborative environment
• Competitive salary
• Equity

Skills/Tech-stack

AWS CloudHSM | AWS KMS | Azure Key Vault | CAPI | CNG | Certificate management | Cloud KMS | Container Technologies | Cryptographic interfaces | Customer communication | Database Encryption | Google Cloud | Google Cloud KMS | IBM Key Protect | JCE | KMIP | Key Vault | PKCS11 | Problem Solving | Project Management | Scripting Languages | Systems administration | Tokenization | Troubleshooting