Customer Success Manager - AppSec SW Background
Tasks
- Collaborate with Product RND Support teams
- Conduct customer touchpoint sessions
- Coordinate product deployment
- Drive customer adoption
- Escalate customer issues
- Identify expansion opportunities
- Improve customer retention
- Maintain customer health visibility
- Manage customer risks
- Manage projects and initiatives
- Maximize customer realized value
- Onboard customers
- Provide application security guidance
- Serve as primary technical point-of-contact
- Support customer security optimization
- Track customer KPIs
- Troubleshoot technical issues
- Understand customer technical architecture
Perks/Benefits
- N/A
Skills/Tech-stack
Account Management | Application Security | Customer Relationship Management | Customer Success | Customer relationship | Customer success management | DevOps | Development Lifecycle | English | Gainsight | Key Performance Indicators | Performance indicators | Product adoption | Project Management | Relationship Management | Risk Management | Salesforce | Software Development Lifecycle | Software development | Technical Architecture | Technical Support | Technical account management | Troubleshooting
Education
N/A
Related jobs
-
Global Cybersecurity Operations Lead EUR 55K-65KCybersecurity | Exposure Management | Identity Security | Incident Response | Key Performance IndicatorsHealth insurance | Hybrid work | Meal allowance | Paid vacation | Referral bonusSenior-level Full TimePorto, Portugal1d ago
-
Cybersecurity Initiatives Project Manager EUR 55K-70KActive Directory | CrowdStrike | Cybersecurity | Functional analysis | IT project managementSenior-level Full TimePorto, Porto District, Portugal1d ago
-
By Design | CIS | CSA | Cloud Security | ConsultingSenior-level Full TimeLisbon, Portugal3d ago
-
Data Security Project Manager - Lisbon/Oporto EUR 35K-45KCyber Security | DLP controls | Data Governance | Data Loss Prevention | Data lossMid-level Full TimeLisbon, Lisbon, Portugal3d ago
-
Cybersecurity Project Manager EUR 35K-45KBudget Management | Cybersecurity Fundamentals | English | PMO | Project ManagementHealth insurance | Paid time off | Unlimited learning accessMid-level Full TimeLisboa, Lisboa29d ago
-
Project Manager - Security & Infrastructure EUR 48K-69KAgile | Cloud Platforms | Infrastructure | Project Management | Risk ManagementMid-level Full TimePorto - Portugal1mo ago
-
IT Information Security Manager USD 82K-136KAWS | Bilingual | COBIT | CSPM | CiscoCareerGrowth | Cross-functionalTeamManagement | LeadershipRole | RegulatoryComplianceExperience | TechnologyLeadershipMid-level Full TimePDL 70, United States1mo ago
-
Site Reliability Engineering Manager (CloudOps) EUR 60K-65KAWS | ArgoCD | Automation | CI/CD | Cloud PlatformsEquity | Home office budget | Hybrid work | Innovative projects | Learning budgetMid-level Full TimeLisbon, Portugal1mo ago