Customer Support Engineer
Tasks
- Collaborate with global support teams
- Coordinate with research and development teams
- Create knowledge base content
- Document technical inquiries
- Participate in on-call rotation
- Reproduce and investigate problems
- Respond to customer technical inquiries
- Troubleshoot technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
ADFS | AWS | Authentication | Azure | Cloud Platforms | DNS | Disaster Recovery | Disaster Recovery Planning | Email support | Firewall | Google Cloud | LDAP | Linux | Load Balancing | Microsoft Windows | Network Load Balancing | Networking | Problem Solving | Programming | Proxy server | RADIUS | RSA SecurID | Recovery Planning | Reverse Proxy | SAN | Scripting | Shibboleth | Single Sign-On | Smart Card | Technical Troubleshooting | Telephone support | Token | Unix | Web Server | Web Services | Web portal | Windows Clustering
Education
N/A
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