Cybersecurity Customer Success Associate

Tasks

• Answer product questions
• Build customer relationships
• Handle customer inquiries
• Provide customer support via phone email and live chat
• Recommend products and services
• Record customer feedback and suggestions
• Troubleshoot customer issues
• Upsell and cross-sell products and services

Perks/Benefits

• Flexible working hours
• Free food
• Unlimited drinks
• Unlimited snacks

Skills/Tech-stack

Communication skills | Customer Service | Cybersecurity | Multitasking | Problem Solving | Sales Enablement | Technical Support