Cybersecurity Systems Support Manager
UBCV | West Mall Swing Space Building (SWNG), Canada
CAD 118K-184K Mid-level Full Time
Tasks
- Administer budgets and cost efficiencies
- Define security service metrics
- Develop IT service management framework
- Ensure cybersecurity best practices adoption
- Lead cost recovery invoicing and vendor payments
- Manage availability management process
- Manage capacity management process
- Manage change management process
- Manage configuration management process
- Manage incident management process
- Manage problem management process
- Manage service level agreements
- Manage service relationships with stakeholders
- Oversee cybersecurity systems operations
- Oversee service capacity planning
- Plan and manage cybersecurity system projects
- Resolve incidents problems and issues
Perks/Benefits
- N/A
Skills/Tech-stack
Availability Management | Best practices | Budget Management | Capacity Management | Capacity Planning | Change Management | Configuration Management | Cybersecurity | IT Service Management | IT service | ITIL | Incident Management | Problem Management | Project Management | Risk Management | Security best practices | Service Delivery | Service Level | Service Level Agreements | Service Management | Service Metrics | Stakeholder management
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Regions
Countries
States
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