Desk Side Support Engineer
Tasks
- Assist end-users with technical issues
- Document procedures and resolutions
- Record and escalate help desk requests
- Support hardware and software maintenance
- Troubleshoot computer systems and peripherals
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Communication | Customer Service | Hardware Troubleshooting | Help desk | Help desk ticketing | Network Basics | Problem Solving | Software support | Windows 10 | Windows 11
Education
N/A
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