Dialer Administrator

Tasks

• Adjust dialing logic and strategies
• Build and maintain Tableau dashboards and reports
• Ensure data accuracy, consistency, and reliability
• Identify trends and anomalies
• Monitor dialer and operational KPIs
• Optimize outbound and inbound dialer performance
• Perform analysis using BigQuery
• Support experimentation and campaign optimization
• Translate insights into operational actions

Perks/Benefits

• Paid time off
• Pension plan
• Private health insurance
• Training and development
• Work from home

Skills/Tech-stack

BigQuery | Dashboards | Data Analysis | Data Modeling | Dialer systems | KPI Monitoring | SQL | Statistics | Tableau