Directeur d'exploitation

Tasks

• Analyze consumption variances
• Apply labor law and internal HR processes
• Close and verify cash and secure funds
• Control inventory storage and stock management
• Create customer invoices and process payments
• Create monthly purchase forecasts
• Drive restaurant commercial development
• Ensure cleanliness and venue presentation
• Ensure compliance with legislation and internal processes
• Ensure hygiene and safety compliance
• Ensure quality compliance with company standards
• Ensure restaurant service quality
• Follow cash opening procedures
• Handle phone reception
• Identify and adapt to local customer needs
• Implement activity tracking tools
• Implement marketing actions
• Log and handle malfunctions
• Maintain administrative document management and archiving
• Manage customer orders and client relations
• Manage customer reception
• Manage establishment budget and operating account
• Manage reservations
• Manage restaurant accounting and finance
• Manage staff scheduling and task allocation
• Manage takeaway sales
• Motivate and lead teams
• Organize restaurant service
• Perform end of day cash closure
• Perform equipment checks and minor maintenance
• Place orders and receive shipments
• Plan promotional actions with headquarters
• Prioritize urgent incidents
• Process delivery notes and supplier invoices
• Resolve customer conflicts
• Resolve workplace conflicts
• Respond to operational issues in real time
• Train and develop team members
• Use internal business software and office software
• Use internal communication tools
• Use provided commercial materials

Perks/Benefits

• N/A

Skills/Tech-stack

Budget Management | Cash handling | Customer Service | Document Management | Hygiene and safety | Hygiene and safety compliance | Inventory Management | Invoice Management | Invoice processing | Labor law | Labor law compliance | Law compliance | Marketing | Office software | Order processing | Purchase Forecasting | Quality Control | Reservation management | Safety Compliance | Staff scheduling | Team Management | Vendor Invoice Management