Director, Resident Engineering
Tasks
- Capture customer feedback and influence product improvements
- Collaborate with cross functional teams on adoption plans
- Drive escalation triage and incident resolution
- Lead resident engineering team
- Maintain executive stakeholder relationships
- Manage post implementation environments
- Monitor customer health metrics
- Optimize enterprise customer platforms
Perks/Benefits
Skills/Tech-stack
API Integration | Application Support | Cloud Architecture | Collaboration Platforms | Cybersecurity | Hybrid Infrastructure | IAM | IT Service Management | IT service | Identity Services | Incident Management | On-Premises | SaaS | Service Management | System Integration
Education
Roles
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