Incident Response Associate

Tasks

• Collaborate on complex IT problems
• Configure user access
• Escalate security incidents
• Manage help desk tickets
• Provide customer support
• Support hardware and software maintenance
• Troubleshoot network and system issues

Perks/Benefits

• N/A

Skills/Tech-stack

AI | Access Management | Best practices | Communication skills | Cybersecurity | DHCP | DNS | IT Service Management | IT service | Incident Response | Linux | MacOS | Machine Learning | Network Troubleshooting | Problem Solving | Project Management | Routing | SQL | Security best practices | Service Management | TCP/IP | Ticketing systems | Unix | Windows