Tier 1 Operations Support Specialist
USA, VA, Chantilly (15059 Conference Ctr Dr), United States
USD 62K-141K Entry-level Full Time
Tasks
- Automate system repair
- Build resilient infrastructure
- Document actions and follow standard operating procedures
- Implement monitoring tools
- Manage incidents using ticketing tools
- Perform initial troubleshooting for application issues
- Perform initial troubleshooting for network issues
- Perform initial troubleshooting for system issues
- Reduce toil by scripting routine tasks
Perks/Benefits
Skills/Tech-stack
Application troubleshooting | Automation | Incident Management | Jira | Linux | Monitoring | Network Troubleshooting | Operating procedures | Scripting | ServiceNow | System Administration | Ticketing | Windows
Education
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