End User Support Administrator II (Onsite)
US-MT-GREAT FALLS-6932-CUST ~ 6932 Goddard Dr ~ GODDARD (External Site), United States
USD 68K-131K Mid-level Full Time
Tasks
- Maintain end user applications
- Maintain ticketing records
- Manage certificates
- Manage end-user devices
- Manage permissions
- Manage system incidents
- Manage user accounts
- Perform password resets
- Provide tier 1 technical support
- Provide tier 2 technical support
- Support virtual desktop patch management
- Troubleshoot hardware issues
- Troubleshoot software issues
- Troubleshoot virtual desktop environments
- Update group policy
Perks/Benefits
- 401k match
- Dental insurance
- Disability coverage
- Life insurance
- Medical insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Account Management | Active Directory | BMC FootPrints | Bash | Certificate management | Computer Security | DHCP | DNS | ESXi | Group Policy | IP Addressing | Linux | MECM | Microsoft Windows | OSI layers | Password reset | Patch Management | Permissions Management | Subnetting | TCPIP | User Account Management | VLAN | VMware | VSphere | Virtual Desktop
Education
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