End User Support Administrator (onsite)
US-MT-GREAT FALLS-6932-CUST ~ 6932 Goddard Dr ~ GODDARD (External Site), United States
USD 68K-131K Mid-level Full Time
Tasks
- Administer virtual desktop environments
- Configure end-user devices
- Document support activities
- Maintain end-user devices
- Maintain ticket records
- Maintain virtual desktop tools
- Manage certificates
- Manage end-user devices
- Manage permissions
- Manage user accounts
- Perform incident management
- Perform password resets
- Perform patch management
- Provide Tier 1 support
- Provide tier 2 support
- Support Linux environments
- Support Microsoft Windows environments
- Support software upgrades
- Troubleshoot hardware issues
- Troubleshoot software issues
- Update group policy
Perks/Benefits
- 401k match
- Dental insurance
- Disability coverage
- Life insurance
- Medical insurance
- Paid time off
- Student loan repayment
- Tuition reimbursement
- Vacation
- Vision insurance
Skills/Tech-stack
Account Management | Active Directory | BMC FootPrints | Certificates | Computer Security | DHCP | DNS | ESXi | Group Policy | IP Addressing | Linux | MECM | Microsoft Windows | OSI | Password reset | Permissions Management | Subnetting | TCPIP | User Account Management | VLAN | VMware | VSphere
Education
Bachelor of Engineering | Bachelor of Science | Master of Science | PhD
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