Endpoint Management Engineer I
Tasks
- Communicate with technical and non-technical staff
- Create and maintain endpoint images and software deployment packages
- Design and generate management reports
- Engineer technology solutions for clients
- Evaluate support tools for team efficiency
- Implement endpoint security and compliance
- Investigate and resolve incidents/problems
- Manage work ticket queue
- Participate in on-call rotations
- Perform assigned duties by management
- Perform infrastructure change activities
- Serve as escalation point for technical issues
- Support and improve systems and processes
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Automation | Change Management | Client Management | Content Filtering | Distributed File System | File System | Group Policy | IT Support | MS Intune | Networking | Powershell | Proxy Auto-Config | Reporting | SCCM | Security | Thin Client | Thin client management | Troubleshooting | Verint | Web Content | Web Content Filtering | Windows OS
Education
Bachelor's Degree | Business Administration | GED | High School Diploma
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