Enrollment Administration Agent (Temp) - SPARK Schools Support Office - 2026

Tasks

• Attend team meetings and training
• Capture store and retrieve enrolment documentation
• Contribute to continuous improvement
• Escalate complex issues
• Maintain accurate enrolment records
• Manage enrolment applications mailbox
• Monitor recurring issues and trends
• Process enrolment related tickets
• Process scholar transfers between campuses
• Recommend process improvements
• Resolve enrolment queries
• Update scholar profiles with approved amendments

Perks/Benefits

• Annual leave
• Disability insurance
• Employee discount
• Employee wellness support
• Funeral Cover
• Life insurance
• Mentorship
• Professional development
• Study leave

Skills/Tech-stack

Attention to detail | Confidentiality | Customer Service | Data Integrity | Data Management | Multitasking | Process Improvement | Record Keeping | Telephone etiquette | Ticketing systems