Enterprise Customer Success Manager
EUR 44K-53K (estimate) Mid-level Full Time
Tasks
- Collaborate with Sales and Professional Services
- Conduct quarterly business reviews
- Define success criteria
- Drive product adoption
- Identify cross-sell opportunities
- Identify upsell opportunities
- Manage contract renewals
- Monitor customer KPIs
- Monitor support tickets
- Onboard customers
- Provide security best practice guidance
- Serve as primary customer contact
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Access Management | Active Directory | Azure Active Directory | Business reviews | Cloud platform | Contract Renewals | Customer Success | Database Administration | DevOps | Enterprise support | Google Cloud | Google Cloud Platform | IAM | Identity and Access Management | Identity and access | KPI Reporting | Key Performance Indicators | LDAP | Linux | Microsoft Azure | Performance indicators | Policy Management | Quarterly business reviews | Scripting | Security operations | Service Level | Service Level Agreement | Unix | Windows Administration
Education
N/A
Roles
Regions
Countries
States
Cities
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