Enterprise Customer Success Manager
Barcelona, Catalonia, Spain
EUR 45K-53K (estimate) Mid-level Full Time
Tasks
- Advise on security and best practices
- Build customer relationships
- Conduct quarterly business reviews
- Create success criteria
- Ensure successful product implementation
- Manage at risk customer success plans
- Monitor support ticket SLAs
- Partner with sales for renewal upsell and cross sell
- Track product adoption
- Use outcome-based reporting and KPIs
Perks/Benefits
Skills/Tech-stack
AWS | Access Management | Account Management | Active Directory | Azure | Cloud platform | Customer Success | DevOps | Enterprise Software | Enterprise software support | Google Cloud | Google Cloud Platform | Identity and Access Management | Identity and access | LDAP | Linux | Policy Management | SIEM | Scripting | Security Management | Software support | Systems Management | Unix | Windows Administration
Education
N/A
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