Enterprise Customer Success Manager
EUR 45K-53K (estimate) Mid-level Full Time Found 16d ago
Tasks
- Build customer relationships
- Collaborate on contract renewal, upsell, cross-sell
- Conduct business reviews
- Define and execute success plans
- Ensure successful product implementation
- Manage complex customer relationships
- Monitor support tickets
- Partner with sales and technical teams
- Track product adoption
- Use outcome-based reporting
Perks/Benefits
Skills/Tech-stack
AWS | Account Management | Active Directory | Azure | Churn mitigation | Cloud technologies | Communication | Customer Relationship Management | Customer relationship | Databases | DevOps | Enterprise Experience | Enterprise Software | Enterprise applications | Enterprise software installation | French | GCP | German | IAM | Identity Management | Interpersonal skills | LDAP | Languages (English | Large enterprise | Large enterprise experience | Linux | Microsoft Windows | Policy Management | Relationship Management | Relationship building | Relevancy in security | SIEM | Scripting | Security Management | Security Solutions | Security concepts | Software Installation | Unix
Education
N/A
Roles
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