Escalation Engineer - AI Security
Bangalore, IND; Mohali, IND
INR 2800K-4000K (estimate) Senior-level Full Time
Tasks
- Collaborate with engineering cloud ops and product
- Create engineering ready bug reports
- Create troubleshooting documentation
- Investigate secure AI model use issues
- Perform log, telemetry, and packet analysis
- Reproduce complex defects and validate fixes
- Resolve highest severity technical escalations
- Troubleshoot Zscaler cloud security services
Perks/Benefits
- Education reimbursement
- Health plans
- Hybrid work model
- In-office perks
- Parental leave options
- Retirement options
- Time off plans
Skills/Tech-stack
AI Agents | AI Security | API | AWS | Authentication | Automation | Azure | Cause analysis | Cloud Security | Data Governance | Debugging | GCP | Identity architecture | Inference Security | JSON | LLM | Linux | Logging | Machine Learning | Network Troubleshooting | Packet Analysis | Proxy Architecture | Root Cause Analysis | Root cause | SSL Inspection | Scripting | TLS inspection | Telemetry
Education
N/A
Roles
Regions
Countries
States
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