Escalation Engineer, CDN/Developer Platform
Tasks
- Collaborate with support and engineering teams
- Communicate technical status and resolutions
- Contribute to knowledge bases and runbooks
- Document findings and procedures
- Investigate complex technical issues
- Manage escalation lifecycle
- Perform deep-dive troubleshooting
- Provide technical guidance and mentoring
- Stay current with product releases and known issues
Perks/Benefits
- Bereavement leave
- Commuter benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending accounts
- Health insurance
- Life insurance
- Medical leave
- Mental health support
- Paid time off
- Parental leave
- Retirement plan
- Stock participation
- Vision insurance
Skills/Tech-stack
APIs | Application protocols | Application troubleshooting | Browser performance | CDN | Caching | Cloud Platforms | Command Line | Curl | DNS | Database troubleshooting | Dig | Docker | Dynatrace | ELK Stack | Git | Grafana | HTTP | Jaeger | Kibana | Kubernetes | Leadership | Linux | Load Balancing | Logging | MTR | Mentoring | Monitoring | Network Infrastructure | Network Protocols | New Relic | OWASP | OpenTelemetry | Profiling | Prometheus | RESTful APIs | SQL | Secure Coding | Security Principles | Self-motivated | Sentry | Server Side | Server-side architecture | Serverless | Traceroute | Tracing | Tracing tools | Web frameworks
Education
N/A
Roles
Related jobs
-
Senior Full Stack Engineer USD 120K-180KAnsible | Automation | Batch | Chef | Cloud ComputingHealth benefits | Paid time off | Remote workSenior-level Full TimeWork from home, VA, United States R9h ago
-
Solution Engineer USD 100K-160KAWS | Automation Scripting | Azure | Bash | CI/CDHealth insurance | Paid time off | Remote workMid-level Full TimeWork from home, VA, United States R9h ago
-
Senior-level Full TimeChennai, TN, IN R20h ago
-
Sr. Cloud Cybersecurity Engineer USD 120K-355KAWS | Azure | CI/CD | Cloud Security | CloudFormationDental insurance | Equity awards | Medical insurance | Retirement plan | Vision insuranceSenior-level Full TimeRemote, US R21h ago
-
AWS | Azure | CircleCI | CloudFormation | DatadogFlexible hours | Professional development opportunities | Remote workMid-level Full TimeBrazil - Remote R1d ago
-
AWS | Azure | CircleCI | CloudFormation | DatadogFlexible hours | Professional development opportunities | Remote workMid-level Full TimePortugal - Remote R1d ago
-
AWS | Azure | CircleCI | CloudFormation | DatadogContinuous learning opportunities | Flexible hours | Remote workMid-level Full TimeSouth Africa - Remote R1d ago
-
AWS | Azure | Best practices | CircleCI | CloudFormationFlexible hours | Professional development opportunities | Remote workMid-level Full TimePakistan - Remote R1d ago
-
Product Security Engineer - Federal USD 133K-175KAPI Security | Application Security | Cloud Native | Cloud-native applications | Code AnalysisEducation reimbursement | Flexible work environment | Medical insurance | Paid time off | Parental leaveSenior-level Full TimeUSA - Remote R1d ago
-
AWS | C# | C++ | Cassandra | DockerProfessional development | Remote flexibility | Work with Fortune 100 companiesMid-level Full TimeBelgrade R1d ago
-
Senior Cloud Cybersecurity Engineer CAD 100K-295KARM | AWS | Azure | Cloud Security | CloudFormationFlexible work schedule | Professional development opportunities | Volunteer time offSenior-level Full TimeRemote, Canada R1d ago
-
IT Automation Engineer (Hybrid in Bangalore) INR 1200K-1680KAPIs | Endpoint Management | ITSM | Powershell | PythonFlexible work | Learning opportunitiesMid-level Full TimeBangalore, INDIA R1d ago
-
Staff Site Reliability Engineer USD 119K-170KCI/CD | Cloud infrastructure | Incident Response | Kubernetes | LinuxEducation reimbursement | Health plans | Parental leave | Retirement options | Time off plansSenior-level Full TimeRemote - USA; San Jose, California, … R1d ago
-
Staff Product Security Engineer USD 165K-165KAI Security | AWS | Application Security | Automation | CI/CDCatered meals | Employee resource groups | Fertility healthcare | Financial planning | Health insuranceSenior-level Full TimeAtlanta (Remote Friendly) R1d ago
-
Cybersecurity Detection Engineer PHP 240K-240KAzure | Cloud Platforms | Cloud Platforms (AWS | Cloud Security | EDREmployee referral bonuses | Flexible time off | Growth opportunities | Remote work | Team eventsMid-level Full TimePhilippines R1d ago
-
Senior Security Engineer, Infrastructure & Automation USD 139K-207KAWS | CloudFormation | Encryption | GCP | GoBonus | Equity | Flexible vacation | Health coverage | Mental health resourcesSenior-level Full TimeU.S. Remote R1d ago
-
Offensive Security Engineer USD 188K-313KCloud Native | Cloud-native Security | Code review | Docker | Go401k | Autonomous work environment | Dental insurance | Flexible time off | Health insuranceSenior-level Full TimeFoster City, CA (Hybrid) In office … R1d ago
-
Senior Sales Engineer, Majors - Southern CA USD 177K-221KCybersecurity | DNS | Firewalls | Networking | RoutingEducation reimbursement | Health plans | Parental leave | Retirement options | Time offSenior-level Full TimeRemote - California, USA R1d ago
-
Senior Engineer Cloud Platforms USD 180K-195KAWS | Ansible | Azure | Best practices | CI/CD401k plan | Dental insurance | Disability insurance | Life insurance | Medical insuranceSenior-level Full TimeAustin - TX; Remote - US R1d ago
-
Senior Staff Engineer - Senior DevOps Engineer USD 133K-190KAWS | AWS CLI | Bash | Bitbucket Pipelines | CloudFormationFlexible schedule | Professional development opportunities | Remote workSenior-level Full TimeRemote, REMOTE, United States R1d ago
-
Senior Information Security Engineer USD 137K-167KAutomation | Bash | Cloud Security | Go | Incident ResponseFlexible work hours | Inclusive culture | Professional development | Remote work optionsSenior-level Full TimeRemote - United States R1d ago
-
Solution Engineer GBP 100K-120KAPI Security | API security testing | Application Security | CI/CD | Cloud SecurityMid-level Full TimeLondon - Remote R1d ago
-
8021X | AAA | APIs | AWS | CICDFlexible location | Impactful work | Modern engineering | Remote work | Stable growthSenior-level Full TimeRemote R1d ago
-
Mid-level Full TimeRemote - India R1d ago
-
Security Engineer II, Stores Penetration Testing USD 159K-202KCommunication | Network Protocols | Penetration Testing | Remediation Techniques | Security vulnerabilitiesCareer growth opportunities | Inclusive team culture | Work-life balanceMid-level Full TimeUS, TX, Virtual Location - Texas R2d ago