Escalation Engineer - SDWAN
India - Update Location
INR 3000K-4000K (estimate) Senior-level Full Time
Tasks
- Document incident resolutions
- Handle escalated customer issues
- Open bugs and requests with diagnostic information
- Provide post-sales technical support
- Reproduce customer issues
- Troubleshoot and test customer environments
Perks/Benefits
Skills/Tech-stack
BGP | Firewall | MTR | OSPF | Ping | Python | SD-WAN | SSL | SSL Inspection | Switching | TLS | Traceroute | Ubuntu | VPN
Education
N/A
Roles
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