Escalation Engineer - ZTB

Bangalore, IND; Mohali, IND

INR 3000K-4000K (estimate) Senior-level Full Time

@ Z...

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Found 11d ago

Tasks

Collaborate with engineering and operations teams
Document incident resolutions in support database
Handle escalated customer support issues
Open bugs with diagnostic information
Participate in 24x7 support operations
Provide input on product and code changes
Reproduce customer issues for verification
Troubleshoot and test customer environments

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Escalation Engineer - ZTB

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