Escalation Engineer - ZTB
Bangalore, IND; Mohali, IND
INR 3000K-4000K (estimate) Senior-level Full Time
Tasks
- Collaborate with engineering and operations teams
- Document incident resolutions in support database
- Handle escalated customer support issues
- Open bugs with diagnostic information
- Participate in 24x7 support operations
- Provide input on product and code changes
- Reproduce customer issues for verification
- Troubleshoot and test customer environments
Perks/Benefits
Skills/Tech-stack
Automation | BGP | Enterprise Network | Firewall | MTR | Network Troubleshooting | Networking | OSPF | Ping | Python | Routing | SD-WAN | SSL | SWG | Security | Switching | TLS | Traceroute | Ubuntu | VDN | VPN
Education
N/A
Roles
Regions
Countries
States
Related jobs
-
Senior Staff Security Engineer L7 INR 2211K-3500KAWS Security | Access Management | Algorithms | C# | C++Senior-level Full TimeGurugram, India3h ago
-
Senior Data Engineer - Privacy INR 2800K-4000KAWS | Apache Airflow | Apache Spark | CCPA | Data ModelingCommuter benefits | Financial wellness support | Hybrid work flexibility | Mental health support | Retirement planSenior-level Full TimeBengaluru, India4h ago
-
Senior Backend Engineer - Platform and API INR 2200K-5000KAWS | Azure | Distributed Systems | GCP | GRPCEducation support | Generous time-off policies | Lifestyle support | Wellness supportSenior-level Full TimeBangalore, India13h ago
-
Software Engineer - Full Stack INR 2000K-5000KAccessibility | Apollo | D3 | Esbuild | GRPC WebEducation benefits | Generous time off | Lifestyle benefits | Wellness benefitsSenior-level Full TimeBangalore, India17h ago
-
Splunk Engineer (Remote) INR 800K-1680KAPI Integrations | Common Information Model | Data Lifecycle Management | Data lifecycle | Detection engineeringRemote workMid-level Full TimeMaharashtra, Pune, India R18h ago
-
Cloud Engineer INR 2000K-3500KAWS CloudFormation | AWS IAM | AWS VPC | Amazon Web Services | BashCareer growth | Financial benefits | Flexible benefits | Health and wellbeing benefits | Support for family wellbeingSenior-level Full TimeBengaluru, KA, India18h ago
-
Senior DevSecOps Engineer (OCI) INR 3000K-4000KAnsible | Azure DevOps | CI/CD | Cloud infrastructure | DASTSenior-level Full TimeChennai, India19h ago
-
Senior Technical Specialist-Performance Test Engineer INR 1632K-2800KAWS | Azure | Cloud platform | Docker | Google CloudSenior-level Full TimeIndia20h ago
-
Escalation Engineer INR 3000K-4000KDNS | FTP | Firewall | HTTP | IDS/IPSEducation reimbursement | Health plans | Hybrid work model | In-office perks | Paid time offSenior-level Full TimeBangalore, IND21h ago
-
Detection Engineer (Remote) INR 1228K-1680KAlert prioritization | Atomic Red Team | CrowdStrike Falcon | Defender for Endpoint | EDRRemote workMid-level Full TimeMaharashtra, Pune, India R22h ago
-
Azure Infrastructure Engineer INR 2200K-3500KActive Directory | Azure Active Directory | Azure Monitor | Azure RBAC | Azure StorageOn-call rotationSenior-level Full TimeBengaluru, KA, India22h ago
-
Cyber IAM Managed Service - Saviynt Assistant Manager AR INR 2000K-3300KAccess Certification | Access Governance | Access Management | Access Review | Active DirectoryOnsite Pune or Bangalore office work | Rotational shifts possibleSenior-level Full TimePune, Maharashtra, India22h ago
-
Cyber IAM Managed Service - Saviynt Manager AR INR 2000K-3487KABAC | Access Certification | Access Governance | Access Review | Audit managementSenior-level Full TimePune, Maharashtra, India22h ago
-
Detection Engineer (SOC Analyst) INR 1200K-1801KAntivirus | C# | Chronicle | Computer networks | CrowdStrike FalconEducation reimbursement | Health plans | In-office perks | Paid time off | Parental leave optionsMid-level Full TimeIndia - Update Location22h ago
-
API Security | Active Directory | Application Security | Authentication | BashSenior-level Full TimeBangalore, Karnataka, India23h ago
-
Entry-level Full TimeNoida,Uttar Pradesh,India23h ago
-
VMware_Nutanix_Azure Administrator INR 2486K-3200KAHV | CALM | Disaster Recovery | High Availability | Hyper-VSenior-level Full TimeNoida,Uttar Pradesh,India R1d ago
-
API Gateway | Access Certification | Access Management | Active Directory | Adaptive AuthenticationAccess to complex high impact technical challenges | Career growth | Collaboration with global enterprise security teams | Exposure to hybrid SaaS architectures | Fully remote within IndiaSenior-level Contract Full TimeIndia R1d ago
-
Senior-level Full TimeBengaluru, KA, India1d ago
-
IT Support Engineer INR 2000K-2829K1Password | AD Groups | AWS | Active Directory | Asset ManagementEmployee assistance program | Employee stock purchase plan | Flexible time off | Flexible work hours | Gym membershipSenior-level Full TimeIndia1d ago
-
Senior Full Stack Engineer INR 2500K-4000KAWS | Angular | Ansible | CI/CD | CucumberEducation support | Generous time-off policies | Lifestyle support | Wellness supportSenior-level Full TimeBangalore1d ago
-
IT Systems Engineer II INR 2800K-4000KAWS | Access Management | Ansible | Atlassian Suite | BashAccidental insurance | Development reimbursement | Employee referral program | Hybrid work | Life insuranceSenior-level Full TimeIndia - Remote R1d ago
-
AD CS | Active Directory | Application Firewall | Application Gateway | Azure Active DirectorySenior-level Full TimeGurgaon, Haryana, India1d ago
-
Sr Eng Cloud Eng INR 2542K-3500KARM Templates | Active Directory | Azure Active Directory | Azure Backup | Azure BicepSenior-level Full TimeBangalore - RGA Tech Park, India1d ago
-
Senior-level Full TimeBengaluru, KA, IN, 5600161d ago