FBS Major Incident Response Technical Lead
Hyderabad, Telangana, India
INR 1971K-3340K (estimate) Senior-level Full Time
Tasks
- Communicate with stakeholders during service disruptions
- Drive ITSM KPI performance
- Implement preventive measures
- Improve code infrastructure and processes
- Lead major incident management
- Manage production incidents and problems
- Monitor system health and troubleshoot
- Optimize simplify and automate operations
- Partner with infrastructure application development and security teams
- Perform root cause analysis
Perks/Benefits
- Career development
- Flexible work arrangements
- Inclusive work culture
- Paid time off
- Pension plan
- Private health insurance
- Training and development
Skills/Tech-stack
Cloud Computing | Dynatrace | ExtraHop | FullStory | IT Service Management | IT service | ITIL | Incident Management | Major Incident | Major incident management | Microsoft Excel | Observability | Reliability Engineering | Service Management | Service Reliability Engineering | Service reliability | SevOne | SharePoint | Software development | ThousandEyes | Troubleshooting
Education
N/A
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