Field Support Technician

Huntsville, AL, United States

USD 86K-138K Senior-level Full Time

@ P...

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Found 1mo ago

Tasks

Advise on installation and configuration
Answer installation and usage questions
Collaborate with developers to reduce repeat incidents
Maintain network stability
Modify products to customer requirements
Perform proactive maintenance
Provide customer training
Provide second tier technical support
Resolve incidents and reduce downtime
Review and develop technical documents
Test and train customers
Troubleshoot technical problems

Perks/Benefits

Skills/Tech-stack

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Field Support Technician

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