Firewall, VPN, IDS/IPS - Networking Advisor
Tasks
- Create resolution plans for device issues
- Escalate to L2 support
- Handle requests changes incidents problem records
- Implement network security solutions
- Maintain documentation and perform system maintenance
- Maintain service-level agreements
- Manage customer tickets and problem resolution
- Monitor health status checks
- Perform packet capture debugging
- Perform rule set reviews
- Propose service, process, and technical improvements
- Provide on-call support for high severity incidents
- Provide operational support
- Support upgrades and patches
- Troubleshoot firewall issues
- Write Palo Alto reporting queries
Perks/Benefits
Skills/Tech-stack
Active Directory | Active Directory Integration | Anti-spyware | Antivirus | App Filters | Application identification | BGP | Change Management | Debugging | Directory Integration | EIGRP | F5 | Firewall policies | Fortinet Fortigate | ITIL | IWA | Incident Management | LDAP | Linux operating system | Netskope | Network Switching | Network design | OSPF | Operating System | Packet Capture | Palo Alto | Palo Alto Firewalls | Prisma | Prisma SASE | Problem Management | Request Management | SD-WAN | SSO | ScreenOS | Template Stack Architecture | Template architecture | Troubleshooting | URL Filtering | VPN | Vulnerability Protection | Windows Operating | Windows Operating System
Education
Roles
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