Senior IT Technical Specialist
Tasks
- Administer endpoint accounts
- Administer user accounts
- Coordinate vendor repairs and replacements
- Diagnose hardware issues
- Integrate laboratory instrumentation with data systems
- Maintain IT equipment
- Maintain documentation and knowledge bases
- Manage group permissions
- Manage incident response
- Monitor network performance
- Participate in on-call rotation
- Provide onsite technical support
- Provide remote support
- Recommend new equipment and software
- Resolve software issues
- Support Audio/Visual systems
- Support digital signage
- Support help desk operations
- Support storage systems
- Support workstations and servers
- Troubleshoot network issues
- Update software
- Write automation scripts
Perks/Benefits
- 401k matching
- Dental insurance
- Flexible working arrangements
- Life insurance
- Medical insurance
- Paid time off
- Vision insurance
Skills/Tech-stack
AWS | Account Management | Active Directory | Audio Visual | Azure Security | Bash | Digital Signage | Endpoint Management | Entra ID | Google Cloud | ITIL | Incident Response | LAN | MDM | MacOS | Microsoft Azure | Microsoft Intune | Network Troubleshooting | Powershell | Python | ServiceNow | Threat detection | User Account Management | VPN | WAN | Windows
Education
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