Help Desk Support Engineer
USA, FL, Doral (9301 NW 33rd St), United States
USD 86K-198K Mid-level Full Time
Tasks
- Document customer interactions
- Incident response
- Manage IT Help Desk tickets
- Provide technical training
- Resolve user access issues
- Support IT management tools
- Support remote desktop
- Troubleshoot cloud-based applications
- Troubleshoot software
Perks/Benefits
- Health benefits
- Paid leave
- Professional development
- Retirement benefits
- Tuition assistance
- Work-life programs
Skills/Tech-stack
Cloud Applications | Customer Service | Desktop Support | IT tools | IT tools support | Incident Response | Problem Solving | Remote Desktop | Remote Desktop Support | Technical documentation | Ticketing systems | Tools Support | Training | Troubleshooting
Education
N/A
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