Helpdesk Technician I

Tasks

• Assist with onboarding and offboarding
• Deploy security tools
• Maintain documentation
• Manage client IT infrastructure
• Provide technical support to users
• Troubleshoot hardware and software issues
• Work with vendors to resolve issues

Perks/Benefits

• N/A

Skills/Tech-stack

Access Points | Azure | Backup and Disaster Recovery | Device Management | Disaster Recovery | Firewall | Helpdesk ticketing | Linux | Mac | Microsoft Office | Microsoft Office 365 | Mobile Device Management | Monitoring and Management | Networking | Office 365 | Remote Monitoring and Management | Remote Support | Remote monitoring | SharePoint | Switches | Teams | Windows | Wireless Access Points | Wireless access