Helpdesk Technician II

United States - Remote R

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USD 75K-85K Mid-level Full Time Found 1d ago

Tasks

Assist with onboarding and offboarding
Deploy security tools
Maintain documentation
Manage client systems and networks
Provide customer support
Support hardware and software
Troubleshoot client IT issues
Work with vendors

Perks/Benefits

N/A

Skills/Tech-stack

Access Points | Active Directory | Automation | Azure | Backup and Disaster Recovery | Cloud technologies | Communication | Device Management | Disaster Recovery | Docking stations | Firewall | Group Policy | Linux | Mac | Management Tools | Microsoft Office | Microsoft Office 365 | Mobile Device Management | Monitoring and management tools | Monitors | Networking | Office 365 | OneDrive | Printers | Problem Solving | Remote Monitoring and Management | Remote Monitoring and Management tools | Remote Support | Remote monitoring | SharePoint | Switches | TCP/IP | Teams | Ticketing systems | Troubleshooting | VPN | Webcams | Windows | Wireless Access Points | Wireless access

Education

N/A

Roles

Helpdesk Technician | Technician

Regions

Countries

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