Helpdesk Technician III
Tasks
- Assist with onboarding and offboarding
- Coordinate with vendors to resolve issues
- Maintain documentation and notes
- Provide technical support for hardware and software issues
- Support on-premise and cloud IT systems
- Troubleshoot and resolve client requests
Perks/Benefits
- N/A
Skills/Tech-stack
Access Points | Active Directory | Automation | Autopilot | Azure | Backup and Disaster Recovery | Customer Service | Device Management | Disaster Recovery | Endpoint protection | Firewall | Group Policy | Hardware peripherals | Helpdesk ticketing | Intune | Linux | Mac | Microsoft Office | Microsoft Office 365 | Mobile Device Management | Networking | Office 365 | OneDrive | Remote Support | Remote support tools | Scripting | SharePoint | Support Tools | Switch | TCP/IP | Teams | Troubleshooting | VPN | Windows | Wireless Access Points | Wireless access
Education
N/A
Roles
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