Product Support Engineer
Pune, India
INR 1685K-2505K (estimate) Senior-level Full Time Found 13d ago
Tasks
- Analyze traffic and optimize
- Configure systems
- Create knowledge base articles
- Handle trouble tickets
- Investigate/reproduce problems
- Lead root cause analysis
- Participate in technical discussions
- Provide technical documentation
- Restore service issues
- Share support best practices
- Troubleshoot system network issues
Perks/Benefits
Skills/Tech-stack
AWS | Ansible | CI/CD | Cloud Computing | Communication | Customer Service | DevOps | Jenkins | LDAP | Linux system | Linux system administration | Networking | OpenStack | RDBMS | SQL | System Administration | TCP/IP | TCPDump | Troubleshooting | Unix/Linux | VMware | Virtualization | Wireshark
Roles
Language: en |
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