Global NOC Analyst II

Tasks

• Create technical communications
• Document processes and issues
• Maintain network and cloud technical knowledge
• Manage incident, problem, and change activities
• Monitor network and security systems
• Perform certificate lifecycle management
• Provide first-line incident support
• Reduce MTTI MTTD MTTR

Perks/Benefits

• Annual performance bonus
• Bereavement leave
• Birthday day off
• Dental insurance
• Education reimbursement
• Family bonding
• Flex work
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Work from home

Skills/Tech-stack

Change Management | Checkpoint | Cisco | Citrix | Confluence | Dynatrace | F5 | Firewall | Fortinet | Grafana | IP Networking | IPS | ITIL | Incident Management | LAN | Load Balancing | Lucidchart | MPLS | Netscaler | Network Diagnostics | Network Monitoring | Packet Inspection | Problem Management | Proxy | Routing | SDWAN | ServiceNow | Stateful firewall | Switching | Thousand Eyes | VPN | VRF | Visio | WAF | WAN