Identity Access Management (IAM) Operations Engineer
Tasks
- Complete metrics reporting and analysis
- Coordinate global follow-the-sun support
- Develop automation for routine tasks
- Ensure efficiency of Identity Management and Messaging environments
- Maintain, patch, monitor IAM systems
- Manage security incident response activities
- Participate in weekend roster and support handoffs
- Perform incident, change, problem management
- Prepare and update support tickets
- Support and troubleshoot Active Directory and cloud-based IAM systems
- Support on-premises and cloud IAM systems including Azure AD, M365, CyberArk
Perks/Benefits
- N/A
Skills/Tech-stack
ADFS | AI | Access Management | Active Directory | Active Directory infrastructure | Active Roles | Automation | Azure Active Directory | Best practices | Cloud Support | Communication skills | Customer Service | CyberArk | Exchange support | Group Policies | IT automation | ITIL | Identity and Access Management | Identity and access | Identity issues | Implementing best practices | Incident Management | Incident Response | M365 | Microsoft Teams | Network Support | OU Management | Orchestration tools | Problem Management | Problem analysis | Reliability Engineering | Routing | SMTP | Scripting | Security incident | Security incident response | Site Replication | Splunk | System Administration | System monitoring | Systems Reliability Engineering | Systems reliability | Technical Support | Troubleshooting | Troubleshooting identity issues | Yubikey
Education
N/A
Regions
Countries
States
Cities
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