Identity Security - Sr. Customer Success Manager - East
Tasks
- Collect customer feedback
- Conduct customer health checks
- Coordinate customer remediation
- Coordinate meetings with cross-functional teams
- Drive upsell and cross-sell opportunities
- Manage subscription renewal pipeline
- Monitor product utilization trends
- Plan customer education for new features
- Provide adoption recommendations
- Serve as primary customer point of contact
Perks/Benefits
- 401k
- Daily catered lunches
- Dental insurance
- Employee recognition programs
- Holiday parties
- Life insurance
- Medical insurance
- Sick time
- Team socials
- Unlimited PTO
- Vision insurance
Skills/Tech-stack
Access Control | Access Management | Account Management | Business Continuity | Cloud Computing | Compliance | Customer Success | Customer success management | Cybersecurity | Data Analysis | Disaster Recovery | Hybrid Infrastructure | Identity and Access Management | Identity and access | Incident Response | On-premise | On-premise infrastructure | Process Improvement | SaaS | Technical Communication
Education
N/A
Regions
Countries
States
Cities
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