Incident Response Analyst II
Tasks
- Act as incident commander during major incidents
- Conduct root cause analysis
- Coordinate emergency responses with law enforcement when required
- Document response actions and lessons learned
- Escalate incidents to resolver groups
- Investigate alerts and incidents
- Maintain SLA and incident records
- Monitor alerts and alarms
- Monitor cloud infrastructure and services
- Perform incident triage and classification
- Review CCTV and access control alarms
- Support incident containment and mitigation
Perks/Benefits
- 401k plan
- Commuter benefits
- Continuing education and professional development
- Employee assistance program
- Flexible spending account
- Medical, dental, vision benefits
- Paid Holidays
- Paid time off
- Tuition reimbursement
- Wellness days
Skills/Tech-stack
AWS | AWS CloudWatch | Access Control | Access control systems | Alarm response | Alert triage | Automation | Azure Monitor | Bash | CCTV monitoring | Cause analysis | Closed circuit television | Cloud Monitoring | Cloud Stackdriver | Cloud platform | Control Systems | DCIM | Data Center Infrastructure | Data center | Emergency response | Emergency response coordination | Encryption | Everbridge VCC | GDPR | Genetec | Google Cloud | Google Cloud Platform | Google Cloud Stackdriver | Health Monitoring | Heatmaps | IAM | IP networks | ISO 27001 | Incident Management | Incident Response | InternationalSOS | Kubernetes | Lenel | Microsoft Azure | Monitoring | Network Troubleshooting | Open Source | Open-source intelligence | Playbooks | Powershell | Python | Response coordination | Root Cause Analysis | Root cause | Runbooks | S&OP | SLAs | SOC 2 | Security incident | Security incident response | Server Health | Server health monitoring | Serverless | Threat Intelligence | Ticketing systems | VPC
Education
N/A
Roles
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