Incident Response Analyst II
Tasks
- Act as incident commander
- Coordinate emergency response with law enforcement
- Coordinate with cloud engineers and DevOps teams
- Document actions in ticketing tools
- Escalate incidents to resolver groups
- Generate heatmaps for affected areas
- Generate incident response reports
- Identify and classify cloud misconfigurations
- Investigate and classify incidents
- Maintain SLAs
- Monitor access control and CCTV alarms
- Monitor alarms and alerts
- Monitor cloud infrastructure and services
- Monitor network and server health alarms
- Perform root cause analysis
- Perform scripting and automation for incident analysis
- Respond to incidents and critical events
- Review camera footage for incidents
- Support cloud incident mitigation
- Triage and prioritize incidents
- Verify incident information with secondary sources
Perks/Benefits
- 401k plan
- Continuing education
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health savings account
- Medical insurance
- Paid Holidays
- Paid time off
- Tuition reimbursement
- Vision insurance
- Wellness days
Skills/Tech-stack
AWS | AWS CloudWatch | Access Control | Access control systems | Alarm Escalation | Alert triage | Azure | Azure Monitor | Bash | CCTV | Cause analysis | Closed circuit television | Cloud Monitoring | Cloud Stackdriver | Command Center | Control Systems | Encryption | Everbridge Visual Command Center | GCP | GDPR | Genetec | Google Cloud | Google Cloud Stackdriver | Grafana | Health Monitoring | IAM | ISO 27001 | Incident Management | InternationalSOS | Kubernetes | Lenel | Monitoring Dashboards | Network Troubleshooting | Open Source | Open-source intelligence | Playbooks | Powershell | Private Cloud | Private Network | Python | Root Cause Analysis | Root cause | Runbooks | SOC 2 | SOP compliance | Server Health | Server health monitoring | Serverless | Ticketing systems | Virtual Private Cloud | Virtual Private Network | Visual Command Center
Education
N/A
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