Incident Response Analyst II
Tasks
- Act as incident commander for major incidents
- Conduct containment and mitigation
- Coordinate cross environment incident response
- Escalate incidents to resolver groups
- Generate incident reports and lessons learned
- Investigate incident alerts
- Maintain SLA and incident records
- Monitor alerts and incidents
- Monitor cloud infrastructure and services
- Monitor security and safety alarms
- Perform root cause analysis
- Review CCTV and access control footage
- Triage and classify incidents
Perks/Benefits
- 401k plan
- Commuter benefits
- Continuing education
- Corporate wellness program
- Disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Paid Holidays
- Paid time off
- Tuition reimbursement
- Wellness days
Skills/Tech-stack
AWS | AWS CloudWatch | Access Control | Access control systems | Alarm triage | Alert Monitoring | Avigilon | Azure | Azure Monitor | Bash | CCTV | Cause analysis | Closed circuit television | Cloud Stackdriver | Cloud platform | Command Center | Control Systems | DC environment | DCIM | DNS | Encryption | Everbridge Visual Command Center | GDPR | Genetec | Google Cloud | Google Cloud Platform | Google Cloud Stackdriver | Grafana | Heatmaps | IAM | IP networks | ISO 27001 | Incident Management | Incident Response | InternationalSOS | Kubernetes | Lenel | Load Balancing | MOP | Network Troubleshooting | Open Source | Open-source tools | Playbooks | Powershell | Private Cloud | Python | Root Cause Analysis | Root cause | Runbooks | S&OP | SOC 2 | Security incident | Security incident response | Server Health | Server automation | Serverless | Threat Intelligence | Ticketing systems | VPC | Virtual Private Cloud | Visual Command Center
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