Incident Response Assistants - NYU Florence

Tasks

• Assist student emergencies
• Assist with check-in, orientation, and check-out
• Complete on-call log
• Liaise with Residence and Student Life Manager
• Provide back office support
• Provide event support
• Provide front office support
• Report incidents to relevant staff
• Respond to email inquiries
• Respond to in person inquiries
• Serve as trip assistant
• Write incident reports using reporting system

Perks/Benefits

• Part-time role
• Training and professional development
• Weekly meetings with OSL staff

Skills/Tech-stack

Communication | Customer Service | English writing | Incident reporting | Italian Language | Microsoft Office | On-Call | On-call operations