Information Technology Specialist (Incident Responder)
Mexico - Mexico City - Office
R
MXN 269K-330K (estimate) Mid-level Full Time
Tasks
- Capture action items for problem management
- Conduct post-incident reviews
- Coordinate incident restoration
- Execute runbooks
- Improve incident detection
- Join incident swarming
- Maintain incident documentation
- Perform incident triage
- Respond to on-call alerts
Perks/Benefits
Skills/Tech-stack
Alerting | Blameless postmortem | Datadog | ITIL | Incident Management | Incident documentation | Monitoring | Observability | PagerDuty | Powershell | Prometheus | Python | Runbooks | SRE Principles | Service Desk | Slack | Zoom
Education
N/A
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